At Serendias ECOL, we respect your privacy and are committed to protecting any personal information you provide while using our website.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit an inquiry through our contact form.
- Send us an email.
- Request product information or quotations.
This information may include your name, company name, email address, phone number, country, and any other information you choose to provide.
How We Use Your Information
The information you provide may be used to:
- Respond to your inquiries.
- Provide product information and quotations.
- Communicate regarding export opportunities and business inquiries.
- Improve our customer service.
- Maintain our business records.
We do not sell, rent, or trade your personal information to third parties.
Cookies
This website may use cookies to improve your browsing experience and help us understand how visitors use our website. Cookies do not collect sensitive personal information.
You may disable cookies through your browser settings if you prefer.
Google Analytics
We may use Google Analytics or similar services to understand website traffic and visitor behavior. These services collect anonymous usage information that helps us improve our website.
Embedded Services
Our website may include embedded content or services such as Google Maps, social media links, or videos. These third-party services may collect information according to their own privacy policies.
Data Security
We take reasonable administrative and technical measures to protect the information submitted through our website. However, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to respond to inquiries, maintain business records, or comply with applicable legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details provided on our Contact page.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Page.
Last Updated: July 2026